Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Subdomain for ticketing of a client website (how to solve SEO problems caused by the subdomain/domain relationship)
-
We have a client in need of a ticketing solution for their domain (let's call it www.domain.com) which is on Wordpress - as is our custom ticket solution. However, we want to have full control of the ticketing, since we manage it for them - so we do not want to build it inside their original Wordpress install.
Our proposed solution is to build it on tickets.domain.com. This will exist only for selling and issuing the tickets.
The question is, is there a way to do this without damaging their bounce rate and SEO scores?
Since customers will come to www.domain.com, then click the ticketing tab and land on tickets.domain.com, Google will see this as a bounce. In reality, customers will not notice the difference as we will clone the look and feel of domain.comShould we perhaps have the canonical URL of tickets.domain.com point to www.domain.com? And also, can we install Webmaster Tools for tickets.domain.com and set the preferred domain as www.domain.com?
Are these possible solutions to the problem, or not - and if not, does anyone else have a viable solution?
Thank you so much for the help.
-
Hi Adam,
Are the ticket pages on the sub domain the same as the event pages on the main domain except with the ticketing system included? If yes it would make more sense to canonical each event ticketing page back to the same event page so: tickets.domain.com/event1 -> domain.com/event1.
If the ticketing pages are not meant to be indexed at all then I would put the robots no index tag on them also (or a robots file on the whole subdomain) and keep an eye on GWT to make sure none of them creep in. Canonical tags are a 'recommendation' not a rule so if your plans are for these pages to not be indexed at all best to ensure that as completely as possible.
-
Hey Leo!
Thanks for the taking the time to answer me. I am going to set this up exactly as you recommend.
1. I will install the same GA code from domain.com on tickets.domain.com
2. Do you think I need to set the canonical URL on the various ticketing pages all back to the main domain?
e.g. tickets.domain.com ---> canonical to domain.com
e.g. tickets.domain.com/event1 ---> canonical to domain.com
e.g. tickets.domain.com/event2 ---> canonical to domain.com
e.g. tickets.domain.com/event3 ---> canonical to domain.com
and so on?3. We did make all the header links of tickets.domain.com point straight back to their counterpart on domain.com.
Does this seem like I basically got it all correct?
Thanks again
Adam -
HI,
If technically that is the best solution for your needs then a couple of things to keep in mind:
1. If you are using Universal Analytics subdomain tracking is included by default so if you put the same analytics code on your subdomain pages then you should not be seeing any 'bounces' - google should be able to figure this out also.
2. You can install GWT for the subdomain also. I dont think you can set the preferred domain for a subdomain setup but you can use GWT to monitor issues and make sure that duplicate pages for the subdomain are not getting indexed.
3. To avoid indexing of the subdomain pages (which I assume you don't want) you could canonical them to their equivalent on the www domain. You could also meta robots no-index them all. If they creep in anyway you can use GWT to remove them.
If the subdomain is a complete clone and the experience is seamless then why not make all links on the subdomain go back to the www domain pages. That way the only pages available on the subdomain would be the ticketing pages and the rest would be on the www as normal.
Hope it helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can PPC harm SEO results, even if it's off-domain?
Here's the scenario. We're doing SEO for a national franchise business. We have over 60 location pages on the same domain, that we control. Another agency is doing PPC for the same business, except they're leading people to un-indexable landing pages off domain. Apparently they're also using location extensions for the businesses that have been set up improperly, at least according to the Account Strategists at Google that we work with. We're having a real issue with these businesses ranking in the multi-point markets (where they have multiple locations in a city). See, the client wants all their location landing pages to rank organically for geolocated service queries in those cities (we'll say the query is "fridge repair"). We're trying to tell them that the PPC is having a negative effect on our SEO efforts, even though there shouldn't be any correlation between the two. I still think the PPC should be focused on their on-domain location landing pages (and so does our Google rep), because it shows consistency of brand, etc. I'm getting a lot of pushback from the client and the other agency, of course. They say it shouldn't matter. Has anyone here run into this? Any ammo to offer up to convince the client that having us work at "cross-purposes" is a bad idea? Thanks so much for any advice!
Local Website Optimization | | Treefrog_SEO0 -
Sub-Domain Google Search Nested under main Domain?
Hello, I have a strange issue that I have not come across before:My subdomain is: michigan.dogdaycare.com. Some of the Keyword searches show our subdomain being nested under the main domain for Google searches instead of being indexed individually. Example search term: Dogtopia Bloomfield https://www.google.com/?gws_rd=ssl#q=dogtopia+bloomfield -This will show two subdomain links nested under the main domain Example search term: Dogtopia Birmingham https://www.google.com/?gws_rd=ssl#q=dogtopia+birmingham -This shows the subdomain showing correctly in searches and not nested. Any idea as to how to fix this? Thanks in advance!
Local Website Optimization | | dogtopiamichigan0 -
Rebranding a Website to a new Domain Name
Hi All, I'm looking to rebrand my current website to a new domain name.
Local Website Optimization | | Mark_Ch
In short the current website has out grown it's potential. The domain name is not memorable nor is it attracting a wider audience.
I will create my new website and 301 redirect the old website to the new, hence pass SEO value. Google Places
Having spoken to Google they tell me that I can simply change the URL in Google Places to the new URL. Articles on my current website
I have a number of rich content articles on my current website, can I simply create my new website and copy & paste these previously written articles? Google+, Twitter, Facebook, etc.
What should I do for accounts associated with the current website? Any other useful information would be much appreciated. Regards Mark0 -
Same blog, multiple languages. Got SEO concerns.
Hi, My company runs a small blog in swedish. Most of the visitors are our customers/prospects. We will write about generic concepts regarding our business and the occasional company news story. However, I have quite a few ideas for articles that could be interesting to a lot of people, and I'm tempted to write those in english for better exposure. I would love it if that exposure could boost my companies authority. How should I go on about this? Can I somehow tell search engines that a certain part or page of the site is in another language? Should I translate our entire site to english and post the english post in a separate blog feed? Any insight is welcome. Thanks in advance!
Local Website Optimization | | Mest0 -
Website Migration - remove unnecessary sub-folder?
Rebuilding a site that currently has good rankings. The original site was build in Joomla. I am doing the rebuild on WordPress. The old site is at the domain www.savannah-dentist.com, but clicking on any link generates a url with a subfolder; i.e. the website is at www.savannah-dentist.com, click on the logo and you will go to www.savannah-dentist.com/rosenthal/, the "meet the doctors" link goes to "www.savannah-dentist.com/rosenthal/meet-the-doctors" When I rebuild the site, do I have to retain that url structure? If I get rid of the folder and make everything simply like www.savannah-dentist.com/meet-the-doctors, will I be jeopardizing our rankings? Thanks! -Adam
Local Website Optimization | | aj6130 -
Yoast Local SEO Reviews/Would it work for me?
Hi everyone, I'm looking for some feedback on Yoast Local SEO, and if you think it'd work for our site. www.kempruge.com. Our site is a wordpress site, and there's nothing about it, off the top of my head, that makes me think it wouldn't work, but I've been wrong before. We do use All-In-One SEO, not the Yoast plugin, so I'm not sure if that's compatible.or would cause a problem? (The reason we use All-In-One and not Yoast is because that's what we had when I got here, and I'm worried what would happen if we switched). Also, we have three offices, and I need to be able to do local seo for all three. I know Yoast says it supports multiple offices, but I'd feel more comfortable if someone on here let me know from his/her experience that it did. Anything else you want to add about Yoast Local, I'm all ears! Thanks, Ruben
Local Website Optimization | | KempRugeLawGroup0 -
SEO: .com vs .org vs .travel Domain
Hi there, I am new to MOZ Q&A and first of all I appreciate all the folks here that share their expertise and make everyone understand 'the WWW' a bit better. My question: I have been developing a 'travel guide' site for a city in the U.S. and now its time to choose the right domain name. I put a strong focus on SEO in terms of coding, site performance as well as content and to round things up I'd like to register the _best _domain name in terms of SEO. Let's suppose the city is Atlanta. I have found the following domain names that are available and I was wondering whether you guys could give me some inside on which domain name would perform best. discoveratlanta.org
Local Website Optimization | | kinimod
atlantaguide.org
atlanta.travel
atlantamag.com Looking at the Google Adwords Keyword tool the term that reaches the highest search queries is obviously "Atlanta" itself. Sites that are already ranking high are atlanta.com and atlanta.gov. So basically I am wondering whether I should aim for a new TLD like atlanta.travel or rather go with a .org domain. I had a look around and it seems that .org domains generally work well for city guides (at least a lot of such sites use .org domains). However, I have also seen a major US city that uses .travel and ranks first. On the other hand in New York, nycgo.com ranks well. Is it safe to assume that from the domain names I mentioned it really doesn't matter which one I use since it wouldn't significantly affect my ranking (good or bad)? Or would you still choose one above the other? What do you generally thing about .travel domain names (especially since they are far more expensive then the rest)? I really appreciate your response to my question! Best,
kinimod0 -
Is translating my SEO meta data to new languages worthwhile?
When translating a website to additional languages, is it recommended, for Google SEO purposes, that the keywords, re-written URLs, meta titles and meta descriptions of each page be translated as well; or have those elements been completely depreciated?
Local Website Optimization | | sptechnologies0