Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Why can't google mobile friendly test access my website?
-
getting the following error when trying to use google mobile friendly tool:
"page cannot be reached. This could be because the page is unavailable or blocked by robots.txt"
I don't have anything blocked by robots.txt or robots tag. i also manage to render my pages on google search console's fetch and render....so what can be the reason that the tool can't access my website?
Also...the mobile usability report on the search console works but reports very little, and the google speed test also doesnt work...
Any ideas to what is the reason and how to fix this?
LEARN MOREDetailsUser agentGooglebot smartphone
-
Yes, search for whitesource on google (dont want to post the full link), this is the website
but as far as robots.txt i do not have noindex or nofollow on my website.
In addition, I also cannot get a cache on the "fetch as google" tool in the Search Console - im only getting the request header details, without the html
-
Nadav,
this could happen in restrictive robots.txt where there are some enabled parts and other parts disabled for indexing.
But you help you could you sent link to that file so we can give you best advise for your case?
-
This is the kind of question that cause a lot of wasted tail-chasing if we can't inspect the affected URL, Nadav. Can you give us a link to the site in question?
Paul
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why Google de-rank a website.
Hi, I was inspecting a website which is covering the topic of best wheelbarrow of 2021, it is a new website and and starts ranking on google. But, after few days it got de-rank automatically and Moz is also not showing any result to that. I was wandering why this just happened and what should I do if I made my website and will not face this kind of situation?
Technical SEO | | Moeen22330 -
Finding websites that don't have meta descriptions
Hi everyone, as a way to find new business leads I thought about targeting websites that have poor meta descriptions or where they are simply missing. A quick look at SERPs shows this is still a major issue for many businesses. Is there any way I can quickly find pages for which meta description is lacking? Thank you! Best regards, Florian
Technical SEO | | agencepicnic0 -
Why Can't Googlebot Fetch Its Own Map on Our Site?
I created a custom map using google maps creator and I embedded it on our site. However, when I ran the fetch and render through Search Console, it said it was blocked by our robots.txt file. I read in the Search Console Help section that: 'For resources blocked by robots.txt files that you don't own, reach out to the resource site owners and ask them to unblock those resources to Googlebot." I did not setup our robtos.txt file. However, I can't imagine it would be setup to block google from crawling a map. i will look into that, but before I go messing with it (since I'm not familiar with it) does google automatically block their maps from their own googlebot? Has anyone encountered this before? Here is what the robot.txt file says in Search Console: User-agent: * Allow: /maps/api/js? Allow: /maps/api/js/DirectionsService.Route Allow: /maps/api/js/DistanceMatrixService.GetDistanceMatrix Allow: /maps/api/js/ElevationService.GetElevationForLine Allow: /maps/api/js/GeocodeService.Search Allow: /maps/api/js/KmlOverlayService.GetFeature Allow: /maps/api/js/KmlOverlayService.GetOverlays Allow: /maps/api/js/LayersService.GetFeature Disallow: / Any assistance would be greatly appreciated. Thanks, Ruben
Technical SEO | | KempRugeLawGroup1 -
How do we keep Google from treating us as if we are a recipe site rather than a product website?
We sell food products that, of course, can be used in recipes. As a convenience to our customer we have made a large database of recipes available. We have far more recipes than products. My concern is that Google may start viewing us as a recipe website rather than a food product website. My initial thought was to subdomain the recipes (recipe.domain.com) but that seems silly given that you aren't really leaving our website and the layout of the website doesn't change with the subdomain. Currently our URL structure is... domain.com/products/product-name.html domain.com/recipes/recipe-name.html We do rank well for our products in general searches but I want to be sure that our recipe setup isn't detrimental.
Technical SEO | | bearpaw0 -
How to remove all sandbox test site link indexed by google?
When develop site, I have a test domain is sandbox.abc.com, this site contents are same as abc.com. But, now I search site:sandbox.abc.com and aware of content duplicate with main site abc.com My question is how to remove all this link from goolge. p/s: I have just add robots.txt to sandbox and disallow all pages. Thanks,
Technical SEO | | JohnHuynh0 -
Why are Google search results different if you are log'd into Google or not?
I get different results when I'm log'd into my Google account associated with my website than if I'm not. The same country is occurring. So how can I rely on the google results I'm seeing? For instance my site is page 1 with the improvements I made based on SEOMOZ if I'm log'd in. Yet I'm not on the first 25 pages if I'm not logged in.
Technical SEO | | Romana0 -
Oh no googlebot can not access my robots.txt file
I just receive a n error message from google webmaster Wonder it was something to do with Yoast plugin. Could somebody help me with troubleshooting this? Here's original message Over the last 24 hours, Googlebot encountered 189 errors while attempting to access your robots.txt. To ensure that we didn't crawl any pages listed in that file, we postponed our crawl. Your site's overall robots.txt error rate is 100.0%. Recommended action If the site error rate is 100%: Using a web browser, attempt to access http://www.soobumimphotography.com//robots.txt. If you are able to access it from your browser, then your site may be configured to deny access to googlebot. Check the configuration of your firewall and site to ensure that you are not denying access to googlebot. If your robots.txt is a static page, verify that your web service has proper permissions to access the file. If your robots.txt is dynamically generated, verify that the scripts that generate the robots.txt are properly configured and have permission to run. Check the logs for your website to see if your scripts are failing, and if so attempt to diagnose the cause of the failure. If the site error rate is less than 100%: Using Webmaster Tools, find a day with a high error rate and examine the logs for your web server for that day. Look for errors accessing robots.txt in the logs for that day and fix the causes of those errors. The most likely explanation is that your site is overloaded. Contact your hosting provider and discuss reconfiguring your web server or adding more resources to your website. After you think you've fixed the problem, use Fetch as Google to fetch http://www.soobumimphotography.com//robots.txt to verify that Googlebot can properly access your site.
Technical SEO | | BistosAmerica0 -
Do or don't —forward a parked domain to a live website?
Hi all, I'm new to SEO and excited to see the launch of this forum. I've searched for an answer to this question but haven't been able to find out. I "attended" two webinars recently regarding SEO. The above subject was raised in each one and the speakers gave a polar opposite recommendations. So I'm completely at a loss as to what to do with some domains that are related to a domain used on a live website that I'm working to improve the SEO on. The scenario: Live website at (fictitious) www.digital-slr-camera-company.com. I also have 2 related domain names which are parked with the registrar: www.dslr.com, www.digitalslr.com. The question: Is there any SEO benefit to be gained by pointing the two parked domains to the website at www.digitalcamercompany.com? If so, what method of "pointing" should be used? Thanks to any and all input.
Technical SEO | | Technical_Contact0