Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
404 error - but I can't find any broken links on the referrer pages
-
Hi,
My crawl has diagnosed a client's site with eight 404 errors.
In my CSV download of the crawl, I have checked the source code of the 'referrer' pages, but can't find where the link to the 404 error page is. Could there be another reason for getting 404 errors?
Thanks for your help.
Katharine.
-
Are you getting any crawl errors in Google Webmaster tools?
-
Thank you. I will do.
-
Xenu looks good to me for that page as well. I'd do an-demand crawl for that page/site from http://pro.seomoz.org/tools/crawl-test and if it's still showing up, send an email to help@seomoz.org so we can look and see if there's an error in the crawl software.
Thanks!
-
Thanks! At least I know I am not going blind! No, the CSV came from SEO Moz's report.
-
Hi Sarah,
I wasn't able to find errors on that page. Just to confirm the CSV of the crawl, is that coming from Google Webmasters?
Iain
-
Hi Iain,
Thanks for your help. The site was recrawled on the weekend after attempted updates had been made and I downloaded a new CSV. The broken links are still showing and I still can't find where they are on the page?!
Screaming Frog has not shown up any errors however.
Not sure what else to do! Were you able to see any broken links in the example URLs I posted above?
Many thanks,
Katharine.
-
When was the CSV download of the crawl taken? Have any changes been made to that page since?
Did the same 404 show up when you used Screaming Frog?
Thanks
Iain - Reload Media
-
I wondered if it would help if I got more specific.
For example, this 404 error link
http://www.soccer2000.com/store/X10498!ADI/CONDIVO%2B12%2B3/4%2BPANT
Is supposedly found on this page:
http://www.soccer2000.com/store/cat/APP/APPAREL
But I can't find it anywhere - any ideas why?
Thanks again.
-
Thanks! Fingers crossed this is what caused it.
-
Hi Katherine,
Try using Screaming Frog SEO software to crawl you site. That should pick up if you have a incorrect internal links.
For external links pointing to none existent pages, try Majestic SEO. It has the largest amount of link data (Sorry Open Site Explorer, but you know it's true).
Hope that helps
Iain - Reload Media
-
The crawl runs once a week, so maybe the broken links have been corrected since the last report. Wait for the next report and check if they still appear.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Crawl solutions for landing pages that don't contain a robots.txt file?
My site (www.nomader.com) is currently built on Instapage, which does not offer the ability to add a robots.txt file. I plan to migrate to a Shopify site in the coming months, but for now the Instapage site is my primary website. In the interim, would you suggest that I manually request a Google crawl through the search console tool? If so, how often? Any other suggestions for countering this Meta Noindex issue?
Technical SEO | | Nomader1 -
Why can't google mobile friendly test access my website?
getting the following error when trying to use google mobile friendly tool: "page cannot be reached. This could be because the page is unavailable or blocked by robots.txt" I don't have anything blocked by robots.txt or robots tag. i also manage to render my pages on google search console's fetch and render....so what can be the reason that the tool can't access my website? Also...the mobile usability report on the search console works but reports very little, and the google speed test also doesnt work... Any ideas to what is the reason and how to fix this? LEARN MOREDetailsUser agentGooglebot smartphone
Technical SEO | | Nadav_W0 -
Hundreds of 404 errors are showing up for pages that never existed
For our site, Google is suddenly reporting hundreds of 404 errors, but the pages they are reporting never existed. The links Google shows are clearly spam style, but the website hasn't been hacked. This happened a few weeks ago, and after a couple days they disappeared from WMT. What's the deal? Screen-Shot-2016-02-29-at-9.35.18-AM.png
Technical SEO | | MichaelGregory0 -
Are image pages considered 'thin' content pages?
I am currently doing a site audit. The total number of pages on the website are around 400... 187 of them are image pages and coming up as 'zero' word count in Screaming Frog report. I needed to know if they will be considered 'thin' content by search engines? Should I include them as an issue? An answer would be most appreciated.
Technical SEO | | MTalhaImtiaz0 -
How do I find which pages are being deindexed on a large site?
Is there an easy way or any way to get a list of all deindexed pages? Thanks for reading!
Technical SEO | | DA20130 -
Are 404 Errors a bad thing?
Good Morning... I am trying to clean up my e-commerce site and i created a lot of new categories for my parts... I've made the old category pages (which have had their content removed) "hidden" to anyone who visits the site and starts browsing. The only way you could get to those "hidden" pages is either by knowing the URLS that I used to use or if for some reason one of them is spidering in Google. Since I'm trying to clean up the site and get rid of any duplicate content issues, would i be better served by adding those "hidden" pages that don't have much or any content to the Robots.txt file or should i just De-activate them so now even if you type the old URL you will get a 404 page... In this case, are 404 pages bad? You're typically not going to find those pages in the SERPS so the only way you'd land on these 404 pages is to know the old url i was using that has been disabled. Please let me know if you guys think i should be 404'ing them or adding them to Robots.txt Thanks
Technical SEO | | Prime850 -
Do web pages have to be linked to a menu?
I have a situation where people search for terms like, say 1978 one dollar bill. Even though there never was a 1978 one dollar bill. I want to make a page to capture these searches but since there wasn't such a thing as a one dollar bill I don't want it connected to the rest of my content which is reality based. Does that make sense? Anyway, my question is, can I publish pages that aren't linked to my menu structure but that will be searchable or, am I going to have to figure out a way to make these oddball pages accessible through my menu?
Technical SEO | | Banknotes0 -
404 crawl errors from "tel:" link?
I am seeing thousands of 404 errors. Each of the urls is like this: abc.com/abc123/tel:1231231234 Everything is normal about that url except the "/tel:1231231234" these urls are bad with the tel: extension, they are good without it. The only place I can find this character string is on each page we have this code which is used for Iphones and such. What are we doing wrong? Code: Phone: <a href="[tel:1231231234](tel:7858411943)"> (123) 123-1234a>
Technical SEO | | EugeneF0