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GMB 'Located In' Feature
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Hello - can anyone provide some guidance on how to remove a 'Located in' field from a GMB listing? This has appeared in a client's GMB listing - but the other location is separate and so it is not applicable. I have worked out how to add a 'Located in' feature - but not remove it. Appreciate any help.
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Sure thing! If for any reason, that doesn't work out for you, please feel free to come back here.
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Thank you Miriam - I really appreciate your help.
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Hey There,
I recommend you reach out to GMB support on Twitter with a link to the listing, explaining that it's a stand-alone location, not located within another business.
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