Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How to Have Multiple Listings appear on Google maps
-
Hi my client has two locations for his restaurants: Me Gusta Tacos
He wants to have both his locations show up in the map pack, which they currently do when you type in Restaurants, Dinner, food near me etc...
However, when you google Me Gusta Tacos the Google listing shows up on the right for one of his locations, but there isn't a Map Pack for his two locations.
I wasn't sure if a map pack only shows up when there are 3 or more locations, for instance, a chipotle which I added an image below to compare too.
-
My pleasure! So glad to have you in the community.
-
Great answer!
Thank you for taking the time to answer this!
-
Hi Sociable!
Yes, Google will show a 2-pack for a branded search (like Me Gusta Tacos) if the business only has 2 locations in a given city. From looking at your website, it looks like you have two locations about 20 miles apart, so that might be a bit of a stretch for Google to include both in the same pack. But, here are three things to consider:
-
When you perform your search, are you physically at or next to one of the restaurants? Because of the searcher-proximity factor, this could affect the results you see. If you go to the other restaurant, do you then see a different result? How about if you search from 20 or 50 miles away from both?
-
Have you built up enough authority for BOTH locations to convince Google that they should show both in a pack when someone in your area does a branded search. If not, this is something to work on that could eventually influence Google to give you that 2-pack you want. Can't promise that, but this would be a way to work towards that goal.
-
Unfortunately, your business name is of a type that may have intent problems. When someone searches for "me gusta tacos" how does Google parse their intent? This could be someone speaking Spanish declaring their enjoyment of tacos, it could be a non-Spanish speaker asking for a translation, it could be someone looking for your restaurant, or it could be something else. This being the case, you may need to build brand authority over time. Google gets it that when someone searches for "Taco Bell" there's really no question of intent and they are likely to show them a local pack with multiple Taco Bells in a city or multiple Taco Bells in nearby towns. No one typing that it is looking for a bell shaped like a taco, or a taco shaped like a bell, or what have you. The brand is so known, the intent is a given. So, with your smaller brand, you'll be hoping to build that kind of authority that signals to Google that anyone searching for "Me Gusta Tacos" means your company. Right now, you need to focus on building local authority so that local searches are shown your business. In the future, if your chain expands, you will need to build regional and then national brand recognition, so that you can get that "Taco Bell treatment" in any local pack where you have branches.
Hope this helps! It's a good question you asked.
-
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Listing Doesn't Appeare on 3Pack anymore
Hi, One of my GMB listing suddenly stopped ranking in the 3Pack Results. It used to always rank in 1st or 2nd position in the 3Pack results, Suddenly since 24th May it completely Flatlined, I don't know why but It doesn't show up in the results, or when I click see more. It completely vanished for that term locally. My Listing is based in Brisbane, QLD, Australia and it doesn't show up for that term in The Brisbane area. But when the Location info is Australia and not Brisbane, Australia it shows up again. I don't know what is the problem in this case... Any Suggestions will be much appreciated.
Local Listings | | Moxoms10 -
Incorrect Image is Displaying on Google My Business Knowledge Graph - Need Urgent Solution??
Incorrect Image is Displaying on Google My Business for our company. We have updated new image on google business But still, Google is fetching and showing old image on the google my business knowledge panel. What will be the right fix for this? Our site URL : www.yolobus.in
Local Listings | | AnkitS.19900 -
Tracking Phone Numbers in Google My Business Listings and Beyond
Hey all, Wanted to run something by you. I am getting pressed to use tracking phone numbers for all of our GMB pages for over 100 locations across the country. Has anyone done this for their own listings or for their clients? Because I will have to do it for GMB, this means I will be sending these same phone numbers out to the other major directories and data sources around the web. The phone numbers do contain the local area code for each city and do directly connect our customers to their specific location without any kind of redirecting. How is Google looking at this? I have read before it is a no-no but have also read it is not a big deal. Any thoughts would be much appreciated! -Ben
Local Listings | | Davey_Tree0 -
[Local Search] Do you get penalized by using a Google Voice number for each seperate business location?
My client is expanding and opening up separate locations and I will be getting all their online business listings up and running. The client wants to use a single 1-888 number for all locations, however, it was my assumption that they would need a local number for each location to improve their ranking. Could I suggest using free Google voice numbers that get forwarded to their 1-888 number or will Google discredit us for this?
Local Listings | | aedesignco0 -
Google is associating the wrong address with my website in SERPs
I've dealt with submitting address change information to Google (and Yelp, YP, etc.) when they have somehow scraped the wrong address or phone number. This is a little different. I work for the parent company with multiple companies of similar names making up the family of companies. What's happening is that people are searching for one of our companies (Lynden Transport) and getting the correct website results to pop up, but the address/phone # shown below the URL and in the local results screen is for one of our other companies (LTI, Inc.). Customers should be seeing a Fife, WA address but instead are seeing one for Lynden, WA. I've attached a marked up screenshot to better those what is happening. At least customers are generally finding their way to our company but it's causing quite a headache for our customer service reps and customers as they get transferred back and forth on the phone, and confusion for customers unfamiliar with our office locations. I've clicked on the "Send Feedback" link at the bottom of Google and explained what was happening, but beyond that I'm not sure what to do. The information presented isn't wrong, it's just being associated with the wrong company. It seems like a Google logic error and not something I can control or edit. Any ideas? moz-ltia.jpg
Local Listings | | RyanD.0 -
Google Maps redirect notice on track-able URL's (how do I track maps visits in analytics?)
We've been using trackable URL's to track Google My Business visits in analytics for years.
Local Listings | | RedNovaLabs91
Example: ?utm_source=GoogleLocal&utm_medium=example&utm_campaign=example In the past month I've noticed Google showing a redirect notice on any listing with a trackable URL. It happened for a day or so a few weeks ago - and then it's been a more permanent situation since this past week. Redirect Notice
The previous page is sending you to: www.example.com
If you do not want to visit that page, you can return to the previous page. I'm fine with removing the trackable URL's - however - I'm not sure how to track maps visits via analytics without using them. I can't find any updated information on options. The last post on moz was in 2011 (http://moz.rainyclouds.online/blog/tracking-traffic-from-google-places-in-google-analytics). The alternate tactics in that post no longer work. So my question is:
- How do I track Google Maps (My Business) visits through analytics without using tracking URLs?1 -
Adding multiple locations business to directories
We have multiple locations business.
Local Listings | | VicMark
Adding each location business info to directories. There are same services and everything for each location. Should we keep the same description for all listings or different for each location?
Should we indicate Home Page URL (with 800 number, no address in footer) or location URL?0 -
Are citations the way to go even if there is no Google Places listing
If there are no Google Places / Local listing for a keyword search term, for example... "web design vancouver", do building citations still help in enabling websites to move up the organic rankings?
Local Listings | | Gavo0